Shipping Policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times

• Standard Shipping (US) – Free on all orders. Delivery in 7–14 business days.
• Expedited Shipping (US) – Calculated at checkout. Delivery in 3–5 business days.
• International Shipping – Rates vary by country. Delivery in 14–21 business days. Customs fees are buyer's responsibility.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order here.

Lost or Stolen Packages

AlignWell is not responsible for lost or stolen packages confirmed delivered to the address provided. Please ensure your shipping address is correct. For issues, contact the carrier directly.